Nexoar

Privacy Policy

Effective Date: May 23, 2026

Nexoar Labs (“Nexoar,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use our website, applications, AI tools, software, products, and services (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide

You may provide information directly to us, including:

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing information
  • Account credentials
  • Messages, inquiries, or support requests
  • Uploaded files, prompts, or content submitted through the Services

B. Automatically Collected Information

When you use the Services, we may automatically collect:

  • IP address
  • Browser type and version
  • Device identifiers
  • Operating system
  • Usage activity
  • Log data
  • Referral URLs
  • Pages visited
  • Session duration
  • Cookies and tracking data

C. AI and Usage Data

If you use AI-powered features, we may collect:

  • Prompts and instructions
  • AI-generated outputs
  • Usage interactions
  • Feature engagement metrics
  • Diagnostic and performance information

This information may be used to improve our models, systems, and Services unless otherwise agreed in writing.

2. How We Use Information

We may use collected information to:

  • Provide and operate the Services
  • Process transactions and subscriptions
  • Authenticate users
  • Improve functionality and user experience
  • Analyze usage and performance
  • Develop new features and technologies
  • Respond to inquiries and support requests
  • Send administrative or marketing communications
  • Detect fraud, abuse, or security incidents
  • Enforce our Terms and legal obligations
  • Train, improve, and optimize AI systems and automation tools

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain user sessions
  • Remember preferences
  • Analyze traffic and performance
  • Improve functionality
  • Deliver relevant content and advertisements

Please review our Cookie Policy for additional details.

4. Sharing of Information

We may share information with:

Service Providers

Third-party vendors assisting with:

  • Hosting
  • Cloud infrastructure
  • Payment processing
  • Analytics
  • Customer support
  • Security
  • Email delivery

Business Transfers

In connection with:

  • Mergers
  • Acquisitions
  • Financing
  • Asset sales
  • Corporate restructuring

Legal and Compliance

When required to:

  • Comply with laws or regulations
  • Respond to legal requests
  • Protect rights, users, systems, or property
  • Prevent fraud or security threats

We do not sell personal information to third parties.

5. Data Retention

We retain information for as long as reasonably necessary to:

  • Provide the Services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements
  • Improve systems and operations

Retention periods may vary depending on the nature of the information and applicable legal requirements.

6. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be processed and stored in countries outside your jurisdiction, including countries that may have different data protection laws.

By using the Services, you consent to such transfers.

8. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

  • Access personal information
  • Correct inaccurate information
  • Request deletion of data
  • Object to certain processing
  • Withdraw consent
  • Request data portability
  • Opt out of marketing communications

Requests may be submitted using the contact information below.

We may verify your identity before processing requests.

9. Third-Party Services

The Services may contain links or integrations with third-party websites, APIs, platforms, or tools.

Nexoar Labs is not responsible for third-party privacy practices, content, or security. Your use of third-party services is governed by their respective policies.

10. Children’s Privacy

The Services are not intended for individuals under the age of 13 (or the minimum legal age in your jurisdiction).

We do not knowingly collect personal information from children. If we become aware of such collection, we will take appropriate steps to delete the information.

11. AI and Automated Processing

Certain Services may involve automated processing, machine learning, or artificial intelligence technologies.

You acknowledge that:

  • AI systems may generate inaccurate or unexpected outputs
  • Automated systems may process user inputs and uploaded content
  • AI-generated responses should be independently reviewed before reliance

Nexoar Labs is not responsible for decisions made solely based on AI-generated outputs.

12. Marketing Communications

We may send:

  • Product updates
  • Announcements
  • Promotional content
  • Service notifications

You may opt out of marketing communications at any time using unsubscribe links or by contacting us directly.

Administrative or transactional communications may still be sent when necessary.

13. California Privacy Rights

If applicable under California law, California residents may have additional rights regarding personal information access, disclosure, and deletion.

Requests may be submitted through the contact details below.

14. GDPR and International Privacy Rights

If you are located in the European Economic Area (EEA), United Kingdom, or similar jurisdictions, you may have additional privacy rights under applicable laws, including the GDPR.

Legal bases for processing may include:

  • Consent
  • Contractual necessity
  • Legitimate interests
  • Legal compliance

15. Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time.

Updated versions will be posted with a revised effective date. Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy.

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, contact:

Nexoar Labs
Email: security@nexoar.ai
Website: https://nexoar.ai